Blocco 25 Technical Services L.L.C. ("Blocco 25", "we", "us", or "our") respects your privacy and is committed to protecting the personal information you provide when visiting our website, contacting us, or using our services.
This Privacy Policy explains how we may collect, use, store, and protect your information when you visit our website or communicate with us.
1. Information We Collect
We may collect personal information that you voluntarily provide to us when you submit an enquiry, request a consultation, contact us through WhatsApp, communicate with us by email or telephone, or otherwise interact with Blocco 25.
This information may include:
- Full name
- Email address
- Telephone or mobile number
- Company name, where applicable
- Project type
- Project location
- Project requirements or brief
- Expected timeline
- Budget information, where provided
- Documents, plans, drawings, images, or other project-related materials you choose to provide
- Any other information included in your enquiry or communication with us
We may also automatically collect certain technical information when you use our website, such as your IP address, browser type, device type, operating system, pages visited, referring website, approximate location, and information about how you interact with our website.
2. How We Use Your Information
We may use the information we collect to:
- Respond to enquiries and consultation requests
- Understand your project requirements
- Communicate with you about our architecture, interior design, construction, fit-out, project management, and related services
- Prepare proposals or discuss potential projects
- Arrange consultations, meetings, or site visits
- Provide and improve our services
- Improve our website and user experience
- Measure the effectiveness of our marketing activities
- Conduct analytics and understand website usage
- Deliver relevant advertising and remarketing campaigns
- Maintain business records
- Protect our website, business, and users against misuse or security threats
- Comply with applicable legal and regulatory requirements
3. Website Analytics and Advertising
We may use third-party analytics and advertising technologies to understand how visitors interact with our website and to measure and improve our marketing activities.
These technologies may include services such as:
- Google Analytics
- Google Ads
- Google Tag Manager
- Meta Pixel and Meta advertising technologies
- Other analytics, advertising, or website performance tools
These services may use cookies, pixels, tags, or similar technologies to collect information about your interactions with our website.
This information may be used to measure website traffic, understand visitor behaviour, track enquiries and conversions, evaluate advertising performance, and show relevant advertisements to users who have previously interacted with Blocco 25.
The information collected by these third-party services may be processed according to their respective privacy policies.
5. Marketing and Remarketing
Where permitted by applicable law, we may use information collected through our website or provided directly by you to communicate with you about Blocco 25 services and opportunities that may be relevant to your enquiry.
Communication may take place through channels such as email, telephone, or WhatsApp.
We may also use advertising platforms such as Google and Meta to display advertisements to people who have previously visited or interacted with our website.
You may request that we stop sending direct marketing communications at any time by contacting us.
7. International Data Processing
Some third-party technology, analytics, advertising, hosting, or communication providers we use may process or store information outside the United Arab Emirates.
Where personal information is transferred or processed internationally, we will seek to handle such transfers in accordance with applicable data protection requirements.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including responding to enquiries, managing potential or existing client relationships, maintaining business records, resolving disputes, and meeting applicable legal or regulatory obligations.
Retention periods may vary depending on the nature of the information and our relationship with you.
9. Data Security
We take reasonable administrative, technical, and organisational measures designed to protect personal information against unauthorised access, disclosure, alteration, misuse, loss, or destruction.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
10. Your Privacy Rights
Subject to applicable laws and any relevant exceptions, you may have rights concerning your personal information, including the ability to:
- Request information about personal data we hold about you
- Request access to your personal information
- Request correction of inaccurate or incomplete information
- Request deletion of personal information where applicable
- Object to or request restrictions on certain processing activities
- Withdraw consent where processing is based on consent
- Request that we stop sending direct marketing communications
To exercise a privacy-related request, please contact us at info@blocco25.com.
We may need to verify your identity before processing certain requests.
11. Third-Party Websites and Services
Our website may contain links to third-party websites, social media platforms, messaging services, or other external services.
Blocco 25 is not responsible for the privacy practices, security, or content of third-party websites and services. We encourage you to review their respective privacy policies before providing personal information.
12. WhatsApp Communications
Our website may provide the option to contact Blocco 25 through WhatsApp.
If you choose to communicate with us through WhatsApp, information you provide through that service may also be processed by WhatsApp and its associated service providers in accordance with their own terms and privacy policies.
Please avoid sending sensitive personal information through WhatsApp unless it is necessary for your enquiry.
13. Children's Privacy
Our services are intended primarily for adults, businesses, property owners, developers, and other parties seeking architecture, construction, interior design, fit-out, or related professional services.
We do not knowingly seek to collect personal information from children through our website.
14. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our business practices, website functionality, technologies, or applicable legal requirements.
Any updated version will be published on this page with a revised "Last Updated" date.
We encourage visitors to review this Privacy Policy periodically.
15. Contact Us
If you have questions about this Privacy Policy, how your personal information is handled, or wish to make a privacy-related request, please contact:
Blocco 25 Technical Services L.L.C.
Villa No. 3, Sukoon Villa, Thenaan Street
Umm Suqeim 3, Dubai, United Arab Emirates
PO Box 282698
Email: info@blocco25.com
Phone: +971 50 765 1412
Website: blocco25.com